Privacy Policy
Effective Date: March 18, 2026
ZipRio ("ZipRio," "we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
1. Information We Collect
Account information — name, email address, and password when you register.
Profile and payment information — billing address, payment method details (processed via Stripe; we do not store card numbers), and payout preferences for sellers.
Marketplace activity — assets you upload or purchase, license selections, download history, and review submissions.
Usage data — IP address, browser type, device identifiers, pages visited, and referral source, collected via server logs and analytics tools.
Communications — support requests, feedback, and any messages you send us.
API and agent activity — API key usage logs and automated agent interactions with our platform.
2. How We Use Your Information
- Operate and improve the ZipRio marketplace
- Process transactions and deliver purchased assets
- Verify seller identity and manage payouts
- Detect and prevent fraud, abuse, and security threats
- Send transactional emails (receipts, password resets, security alerts)
- Send product updates and marketing communications (you may opt out at any time)
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share data with:
- Payment processors (Stripe) to handle transactions and payouts
- Cloud infrastructure providers for hosting and storage
- Analytics providers to understand usage patterns
- Law enforcement or courts when required by applicable law
- Buyers or sellers only to the extent necessary to complete a transaction (e.g., purchase confirmation)
4. Cookies and Tracking
We use essential cookies to maintain sessions and security. We may use analytics cookies to understand how users interact with ZipRio. You can control cookie preferences through your browser settings.
5. Data Retention
We retain account data for as long as your account is active. Transaction records are kept for the period required by applicable tax and accounting law. You may request deletion of your account at any time (see Section 7).
6. Security
We use industry-standard measures including TLS encryption, hashed passwords, and access controls. No system is perfectly secure; please report any suspected vulnerabilities through our Help page.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Receive a portable copy of your data
- Withdraw consent where processing is based on consent
To exercise these rights, contact us through the Help page.
8. Children
ZipRio is not directed at children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy. Material changes will be communicated via email or an in-app notice. Continued use after the effective date constitutes acceptance.
10. Contact
For privacy questions or data requests, contact us through the Help page.